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  • Are your services covered by insurance?
    Yes, most extended health insurance and employee benefits cover our program. As long as your insurance covers dietitian services it will be covered. Additionally if you have a health spending account it will also be covered. We provide you with an invoice for your insurance following your registration to the program.
  • Do you have a couples discount?
    Yes, we will discount the second individual's package by 10%. This can mean savings of up to $100!
  • I heard losing weight is a financially smart idea, can you explain that to me?
    Overweight individuals consume approximately $1500 a year more in food than healthy weight individuals. This means that if you are overweight for 10 years, you will have spent $15,000 on food that you wouldn't have needed if you were at a healthy weight. Furthermore, overweight individuals pay approximately $700 a year more for medication due to weight related diseases. Over a 5 year period, if you choose to lose weight now you will save $11,000.
  • Are your services online?
    Our weight loss program is conveniently delivered online for your convenience. This has two distinct advantages for you: It allows you to be in contact with the Registered Dietitian everyday, rather than once a month in the clinic like 99% of other weight loss programs It saves you time having to commute via car or bus to a clinic every week 99% of our former patients recommend the program to someone else, book a free 15-minute phone consultation today to discover why!
  • What are your qualifications?
    Our Registered Dietitian, Lesley Nickleson, R.D., IFNCP is a Registered Dietitian with over 25 years of clinical experience and possesses a vigorous and extensive academic background: Honours Bachelor of Science Degree in Nutrition Registered Dietitian with the College of Dietitians of Ontario, Alberta, & British Columbia Dietitians of Canada Registered Member As well as diplomas / certifications in: Integrative Functional Nutrition Board Certification Meditation & Mindfulness Certification She has over 25 years of experience and is a renowned expert in weight loss. She is passionate about health and fitness and enjoys working with a diverse set of clients from various backgrounds! Our Founder, Daniel Triumbari, Hon. B.A. (Kin), DHN, possesses the following qualifications: Honours Bachelor's Degree in Kinesiology & Health Science with focus in: Nutrition Exercise Science Human Physiology As well as diplomas in various fields: -Diploma in Cognitive Behavioral Therapy -Diploma in Nutrition & Health -Diploma in Human Nutrition Plus years of practical experience helping people lose weight and keep it off for good!
  • I want to learn more, what should I do?
    Please book a free 15-minute phone consultation. We will see which package will work best for you, and begin customizing your plan together.
  • What is the guarantee?
    Our weight loss program comes with a goal weight guarantee. If you don't reach your goal weight after following the program, we'll give you a full 100% refund. That's how certain we are that you will succeed with us! Parts of the agreement most relevant to the guarantee: 11.The program length is defined as: three (3) months for Clients who purchased the bronze package, six (6) months for Clients who purchased the sliver package, or nine (9) months for Clients who purchased the gold package. Extensions to the program length may be made by agreement of both the Service Provider and the Client. The program will end three (3) months after the start date for Clients who purchased the bronze package, six (6) months after the start date for Clients who purchased the silver package, and nine (9) months after the start date for Clients who purchased the gold package. The start date is defined as the day after the Client makes payment for their package, or another date as determined by both the Service Provider and the Client. 12.You agree that no warranties or representations have been made to you regarding the results you will achieve from the Service Provider’s Services. You agree that results may vary. You agree that quitting and/or requesting an end to the program early (before the 3, 6, or 9 months of program length are fully complete) for any reason will result in the cessation of all Services to you without any refund. You agree that the only circumstance in which you will be eligible for any refund is if you have fulfilled all the following four conditions for the duration of the entire program consistently (100% of the time for each condition): Upload your current weight every morning over “Practice Better” (in your local time) after having weighed yourself every morning for the entire program length. Ate only the food assigned to you as specified on the diet plan for the entire program length. Inputted all your food consumed on the diet diary on “Practice Better” every day for the entire program length. Completed daily your specified exercise routine as frequently and in the manner as instructed for the entire program length. 13. You agree that the only condition whatsoever that you are eligible for a refund is where all the above four conditions have been met consistently (100% of the time for each condition) for the entire program length, and you have not achieved the goal weight at the end of the program as specified as determined by the Registered Dietitian. Examples of actions that would render you ineligible for a refund include, but are not limited to, failure to meet any of the above conditions, quitting the program, or requesting a refund prior to the end of the program. You agree that being unsatisfied with the Services provided does not make you eligible for a refund. Any language and/or action deemed harassing and/or offensive and/or insulting to any staff and/or owner of Lakeside Weight Loss will result in the immediate ending of all services to you without any refund. You agree that if your insurance does not accept your insurance claim for whatever reason, no refund will be issued to you. By signing this agreement, you accept and agree with all of the limitations in this agreement on any possible refund. The Service Provider’s Services to you cannot be transferred to any other individual. You agree that any images or messages shared with or sent to the Service Provider become the property of the Service Provider and may be used for marketing purposes. 14. Program abandonment: The Client is deemed to have abandoned the program after failing to contact (via message, email, or phone call) the Registered Dietitian for seven (7) consecutive days. Exceptions to this will be made for Clients on vacation outside of Canada, who have informed the Registered Dietitian of their departure and the length of their vacation. If the Client has abandoned the program, all Services to them are ceased and they are ineligible for any refund whatsoever. 15. You may request that your program be paused. Your program may be paused indefinitely. Pausing your program makes you ineligible for any refund. You agree that if your Registered Dietitian is terminated, resigns, or is otherwise unable to provide you with the Services agreed to, that the Service Provider shall pause your program, and seek to employ or contract an alternative Registered Dietitian to continue to deliver your program within a reasonable time frame, not exceeding six weeks.
  • How much weight can I expect to lose?
    It will depend on your starting weight and vary based on the individual and their circumstances. Please book a free 15-minute phone consultation with the Registered Dietitian to discuss your anticipated rate of weight loss for your individual needs.
  • What does a package include?
    All of our packages include: Custom diet plan Custom exercise plan 24/7 support availability Weekly formal meetings Advanced fitness tracking Advanced diet tracking Personalized advice Enhanced nutrition monitoring
  • What does losing weight help with?
    Losing weight has been scientifically proven to: Reduce blood pressure Reverse diabetes Reverse Erectile Dysfunction Improve sexual performance Fix low back pain / knee pain Help with thyroid issues Help with depression Help with anxiety
  • Do you do keto / vegan / paleo / gluten free... etc?
    Yes, we can customize your plan to be vegan or keto or paleo or anything you'd like. You can be successful on any of these plans, it will come down to which one you enjoy the most.
  • What is the minimum / maximum age to be a client?
    We help individuals as young as 18, and there is no upper age limit.
  • Do I need to exercise to lose weight?
    It is not necessary to exercise to lose weight. It is strongly recommended to exercise for your overall health. That being said, all of our members receive a customized exercise program that will fit their needs, taking into account the equipment they have access to, and the available time they have to exercise.
  • Will I need equipment to exercise?
    No, equipment is not necessary. If you have equipment, your program will be designed for you to use your equipment during your workouts.
  • What makes your program different?
    Our program is different for three reasons: We do not do extreme dieting (so you will not be starving all the time) We work together to find something sustainable and enjoyable for you (so everything is customized to your needs and preferences) You will receive 24/7 one on one support, helping you lose weight quickly and keep it off (so you won't be left to fend for yourself against cravings if they occur!) You will be under the direct care of a Registered Dietitian with over 25 years experience!
  • How do I know which package is best for me?
    We offer 3 packages: three, six, and nine month memberships. If you need to lose under 50 pounds the three month bronze package will be the best one for you. If you need to lose between 50-100 pounds then the six month silver package is best. If you need to lose over 100 pounds then the nine month gold package is best for you. If your unsure how much weight you need to lose or would like to learn more, please book a free 15-minute phone consultation with us to learn more about our program!
  • Does the diet change week to week?
    We may adjust the diet over the course of your program based on your feedback and results.
  • Do I need to take supplements?
    Unless you have a diagnosed dietary deficiency, are advised by your doctor to do so, or are on a prolonged vegan diet, it is not necessary to take supplements.
  • How are appointments conducted?
    For your convenience, all of your appointments will be conducted via phone call or over Video Call through either Zoom or FaceTime, whichever you prefer.
  • How Does Your Weight Loss Program Work?
    Our Weight Loss Program is multi-faceted and unique in its approach. Following your free consultation, your Registered Dietitian will use advanced software and metrics along with her experience to calculate which foods and exercise are most appropriate for you to lose weight quickly, sustainably, and permanently. Your Registered Dietitian will use this information to build you a customized diet and exercise program, tailored to your specific needs and goals. For example, she will take into account: Your dietary preferences Your food allergies Your Basal Metabolic Rate Your medical conditions Your genetics Your preferred eating habits Your available exercise time Your available exercise equipment And much more Following the construction of your custom plan, you and your Registered Dietitian will review the plan together. After this, your plan will be adapted to your progress, and can be adjusted to ensure your weight loss continues. You will continue to be in contact with Lesley frequently, updating her on your progress and if you have any questions. Lesley will track your weight loss, exercise, and ongoing food consumption through the use of Advanced Software Applications, and modify your plan accordingly based off of your progress. To find out more details about the Weight Loss Program, please schedule a free consultation with us.
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